Your Inbox
Sending is the easy half. The Inbox (formerly the Reply Tracker) is where replies get answered, tagged, and turned into booked calls — a lightweight CRM that only ever shows conversations you started.
What it shows
The Inbox (second item in the sidebar) is the inbox for a connected account, filtered down to what matters for outreach. By default it hides everything except conversations XAutoDM started, so your personal DMs and group chats stay out of the way.
The number on Inbox in the sidebar counts unread replies from leads you messaged, the same conversations the page shows. Your dashboard also lists the latest few, so you can see who answered without opening the Inbox.
The four pipeline stages
New
Where every fresh reply lands. Anything you have not triaged yet sits here — treat it as your daily to-do list.
Interested
They replied positively but have not committed. These are the conversations worth a considered follow-up.
Booked
A call is on the calendar. This is the number the whole system exists to move, and it feeds your analytics.
Not interested
A clear no. Marking this also adds them to your Do-Not-Contact list so no future campaign reaches them again.
Notes
Each conversation takes a private note. Use it for the thing you will not remember in a week: their timezone, the objection they raised, the date they asked you to circle back. Notes are yours alone and are never sent to the lead.
Why the inbox is cached
Every read from X costs a call, so XAutoDM stores your conversation list and serves it from there. Opening the Inbox is free no matter how often you do it.
Loading the list
Served from the cache. Free, and noticeably faster than a live fetch.
Refresh, or opening a thread
Pulls fresh from X. This is the one that costs, so hit Refresh when you expect new replies rather than on a loop.
A workflow that keeps up
Refresh once, then work the New filter
Start each session with one Refresh, then filter to New. Everything else is already triaged.
Reply inline, then set a stage immediately
Answer in the thread and tag it in the same breath. An untagged reply is one you will read twice.
Note the reason on anything not booked
Especially the objections. Three notes saying the same thing is a signal your opening message needs rewriting.
Mark Booked the moment it is on the calendar
This is what feeds calls booked in your analytics. Skip it and your reporting undercounts the only metric that pays.
Follow-ups stop on their own
You never need to pause a sequence by hand because someone answered. The send engine checks for a reply before every follow-up, and a reply halts the rest of that lead's sequence immediately. Nobody gets a "just bumping this" after they already responded.
Turn replies into booked calls
Every conversation your campaigns start lands in one place, ready to answer.