Refund Policy
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all our plans. If you're not satisfied with xColdDM for any reason, you can request a full refund within 30 days of your purchase.
How to Request a Refund
To request a refund:
- Contact our support team
- Provide your account details and purchase information
- Briefly explain your reason for requesting a refund
Processing Time
Refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Exceptions
We reserve the right to decline refund requests in cases of:
- Abuse or misuse of the service
- Violation of our Terms of Service
- Requests made after the 30-day period